Global Programme Director - Next Generation Site System
“Working with Eaglecliff has been a pleasure over the last 8 years. They listen when I have feedback and give me pragmatic solutions to my resourcing challenges”
Having a Managed Service Provider is essentially outsourcing the Recruitment or Talent acquisition department of the organisation. Hiring Managers are often unaware that their Recruiters are from an Outsourced Provider and the truth is… it doesn’t actually matter. What they really care about is that they are getting the best Talent available and quickly and easily.
An MSP is a marriage of two businesses. A long term Partnership working in collaboration with aligned values and goals and as such, each MSP Partnership is unique. The details of how to do this are determined upfront and the result is a Contract which governs the relationship.
An MSP contract is usually comprehensive and covers multiple topics, ranging from Information Security to Service Level Agreements, Key Performance Indicators and Metrics to remedial Actions and even an Exit plan of what process to follow when the Contract ends. There are a few addendums to such a Contract which would include, for example, the Target Operating Model outlining the structure of the team. It all depends on what is needed.
There are various and numerous factors that need to be considered beforehand such as:
The answers to this will all determine how the Recruitment function is structured, which in turn will impact the cost. This means that there are various ways to price an outsourced solution. The secret is creating the most cost effective
Solution whilst retaining Quality and ensuring Efficiency and a good MSP Partner can do this.
To exceed the expectations of our clients and candidates alike, through the supply and management of high-calibre professionals within forward-thinking global organisations.