| 1. |
Following commencement of my assignment, when should I submit my first invoice?
Unless otherwise agreed, the first invoice should be submitted after four weeks of work have been completed irrespective of whether it is the beginning, middle or end of a calendar month. |
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| 2. |
Why does Eaglecliff require a copy of my passport or working visa?
The Conduct of Employment Agencies and Employment Business Regulations, known as the EAA Regulations, came into force in England, Wales and Scotland on 6 th April 2004.
Under this legislation, we are required to obtain confirmation of a candidate’s identity and prove that they are able to operate legally within the United Kingdom. |
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| 3. |
Why does Eaglecliff require the contact details for my next of kin?
In the event of an emergency or accident on site resulting in the injury of one of our contractors, we need to be able to inform the next of kin. In order to avoid any unnecessary delays, we always ask for this information from the outset should this ever be needed. |
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| 4. |
Where and how should I send my invoices to Eaglecliff?
Invoices can be sent to Eaglecliff via fax, e-mail or post. They should be marked for the attention of Wendy Flegg and should be accompanied by authorised timesheets.
Post: Eaglecliff Limited, FREEPOST MB1529, Sevenoaks, Kent TN13 1XR
Tel: 01732 462853
Fax: 01732 454543
Email:wendy@eaglecliff.co.uk |
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| 5. |
If I am claiming travelling expenses through my umbrella company for travel to and from work, should these be highlighted to the Client in the timesheet?
No, these only need to be brought to the attention of your umbrella company. Expenses should only be claimed from Hewlett-Packard for expenses authorised by your Line Manager. |
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| 6. |
In the event of an emergency, is it possible for the time taken between Eaglecliff receiving the invoice and the invoice being paid to be reduced.
Yes, if you are experiencing difficulties for any reason, please contact us. We are always happy to help in whatever way we can and it may be possible for a same day payment to be actioned at a cost of £25.00. |
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| 7. |
How soon do I need to return the contract documentation to Eaglecliff?
The contract documentation needs to be returned to Eaglecliff within seven days of receipt. However, all documentation needs to be returned prior to commencement of your assignment. If you have any queries regarding the Consultancy Agreement or Schedule of Work, please do not hesitate to contact us immediately. |
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| 8. |
Do I need to sign and return all copies of the contract documentation that I have received from Eaglecliff or do I keep a copy for my records?
You will need to sign and return all copies. The contract documentation that you have received has not yet been counter-signed by Eaglecliff. Once the contract has been signed by the Client, Eaglecliff will counter-sign and return a file copy to you. |
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| 9. |
I have not yet received a signed file copy of my contract documentation from Eaglecliff? Is there a problem?
Before we are able to return a signed file copy to you, we need to be in receipt of the contract from the client. Occasionally, we experience delays but we do aim to clear any outstanding paperwork as soon as possible. |
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| 10. |
Who should I address my queries to at Eaglecliff regarding Accounts, Payments and Contract Documentation?
All queries should be addressed to Wendy Flegg.
Tel: 01732 462853
Fax: 01732 4545443
Email: wendy@eaglecliff.co.uk |
